Carol Thompson and Cheryl Edwards were in the Transfusion Services part of the lab working on a difficult blood cross-match one Wednesday afternoon when they were interrupted. Carol? a man's voice softly asked. It was Jim Andrews, the Lab Manager and Carol's immediate supervisor. When You have a chance, could you please collect your quarterly reports and bring them to my office. I'd like to finalize them and get them in the system on time I sure will, Jim, she responded. I'll be there in a few minutes. Mr. Andrews isn't upset about the reports, is he? asked a worried Cheryl...
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