Carol Thompson and Cheryl Edwards were in the Transfusion Services part of the lab working on a difficult blood cross-match one Wednesday afternoon when they were interrupted. "Carol?" a man's voice softly asked. It was Jim Andrews, the Lab Manager and Carol's immediate supervisor. "When You have a chance, could you please collect your quarterly reports and bring them to my office. I'd like to finalize them and get them in the system on time" "I sure will, Jim," she responded. "I'll be there in a few minutes." "Mr. Andrews isn't upset about the reports, is he?" asked a worried Cheryl...
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